Privacy Policy
Last Updated: October 14, 2025
Schubach Aviation (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.schubachaviation.com (the “Site”).
1. Information We Collect
We collect personal information you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Company name
- Flight preferences
- Travel itinerary
- Responses to online feedback surveys
We also collect certain information automatically through cookies and tracking technologies such as Google Analytics. This may include your IP address, browser type, device information, and pages visited.
2. How We Collect Information
We collect personal information in the following ways:
- When you submit a booking inquiry through our online form
- When you sign up for our newsletter
- When you opt in to receive SMS/text messages
- Through cookies and similar tracking technologies (e.g., Google Analytics)
- When you respond to customer surveys or promotional communications
3. How We Use Your Information
We use the information we collect for the following purposes:
- To manage flight bookings and travel itineraries
- To provide customer service and respond to inquiries
- To send marketing and promotional communications, including SMS/text messages (with your consent)
- To analyze website traffic and improve user experience
- To conduct internal surveys and service reviews
4. SMS Marketing and Text Messages
If you opt in, we may use your phone number to send promotional or informational SMS/text messages related to our services, flight updates, special offers, or customer support. By providing your mobile phone number and affirmatively opting in, you consent to receive recurring automated marketing and informational text messages from us.
Consent is not a condition of any purchase. Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying “STOP” to any message you receive from us. For help, reply “HELP” or contact us at info@schubachaviation.com.
5. Legal Bases for Processing (GDPR Compliance)
For individuals located in the European Economic Area (EEA), we process your data under the following lawful bases:
- Your consent (e.g., for marketing communications)
- The performance of a contract (e.g., booking travel)
- Compliance with legal obligations
- Our legitimate interests (e.g., analytics, business operations), provided these do not override your rights
6. Sharing of Information
We do not sell your personal information. However, we may share your data with trusted third parties for business purposes, including:
- Partner FBOs and charter operators to fulfill travel bookings
- Service providers who support our website, marketing (including SMS platforms), and analytics functions
- Legal or regulatory authorities, if required by law or in response to legal requests
7. Cookies and Tracking Technologies
We use cookies and Google Analytics to collect data about your visit, including pages visited, time spent, and user behavior. You can control cookie settings through your browser preferences.
8. Data Security
We implement reasonable technical and organizational measures to protect your personal data. While no system is 100% secure, we strive to use commercially acceptable means to protect your information.
9. Your Privacy Rights
Depending on your location, you may have rights under privacy laws such as the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR), including:
- The right to access, correct, or delete your personal data
- The right to opt-out of marketing communications, including SMS messages
- The right to restrict or object to certain processing activities
- To exercise any of these rights, please contact us at info@schubachaviation.com
10. International Data Transfers
If you are located outside the United States, please note that your information may be transferred to and processed in the U.S. where data protection laws may differ. We take appropriate steps to protect your data in accordance with applicable laws.
11. Privacy and Data Use
Use of Linked Data and Marketing
When you visit our website, a script may collect certain data points about your visit in order to match your activity to an existing profile in our internal database. The script itself does not collect sensitive personal information, nor does it store any of the data it uses for matching. Only users actively engaging with our website are tracked, and we do not collect data from minors or other sensitive groups.
Linked profiles may contain personal, contact, or financial information that we have previously collected. By linking website activity to these profiles, we are able to:
- Conduct internal marketing and outreach
- Deliver personalized experiences and recommendations
- Analyze website traffic and audience behavior for analytics and profiling
Data used to match users via the pixel is never stored, and existing profile information on our systems is not altered, except to record the date the user first visited the website after the pixel was installed.
We do not sell or share personal information with third parties for their own use. However, we may use third-party service providers (such as Mailchimp or HubSpot) to help us manage leads, campaigns, and marketing analytics. These providers act on our behalf and process data only as instructed by us.
User Rights (U.S. Residents)
If you are a U.S. resident, you may request access to or deletion of the personal information we maintain about you, or ask to opt out of marketing communications.
To exercise these rights, please contact us at info@schubachaviation.com. We will respond promptly and in accordance with applicable privacy laws.
While our current operations do not meet the thresholds that make us subject to the California Privacy Rights Act (CPRA), we strive to maintain transparency and safeguard all personal information we collect.
International Users (European Union)
If you are visiting our website from the European Union, we process your personal data in compliance with the General Data Protection Regulation (GDPR). Data collected through the website script may be linked to existing profiles in our internal database to provide personalized experiences, analytics, and marketing communications, as described above.
EU users have the following rights regarding their personal data:
- Access and rectification: Request a copy of your data or correct inaccuracies.
- Erasure: Request deletion of your personal data.
- Restriction of processing: Request limits on how your data is used.
- Data portability: Receive your data in a structured, commonly used format.
- Objection: Object to certain types of data processing, including marketing.
To exercise these rights, EU users can contact us at info@schubachaviation.com. We will respond promptly in accordance with GDPR requirements.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes signifies your acceptance.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Email:
Address:
Schubach Aviation
2016 Palomar Airport Road, Suite 201
Carlsbad, CA 92011